rumahtoto Casino & Sportsbook Data Care
This page describes what we collect when you use rumahtoto and how we keep that data protected throughout your account lifecycle. We take data security seriously because your personal information—your identity, address, phone number, and payment details—underpins every transaction on our platform. We collect only the information necessary to verify your account, process your deposits and withdrawals, and comply with anti-money-laundering regulations.
We store your data using standard encryption and access controls. We do not sell your information to advertisers or third parties outside our legal compliance framework. We retain your data for as long as your account remains active, and we delete it according to a retention schedule once your account is closed. This policy explains our specific practices so you understand exactly how your information moves through our systems on rumahtoto.
If you have questions about how we handle your data, or if you want to request access to your information or ask us to delete it, our support team is available via in-app chat, email, or phone to assist you.
What We Collect on rumahtoto
We collect your personal information when you open an account and when you interact with our platform. During account registration on rumahtoto, we ask for your full name, email address, phone number, and residential address. We require this information to verify your identity and comply with KYC (Know Your Customer) regulations.
When you deposit funds on rumahtoto via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive confirmation data from your payment provider, including the transaction amount and timestamp. We store this confirmation so we can match your deposit to your account and track your funding history for compliance purposes. We do not store your full payment card or wallet credentials—your payment provider handles that data directly.
When you use our mobile app on Android or iOS, we may collect device information such as your device type, operating system version, and app version. This helps us debug technical issues and optimize performance. We do not use this information to identify you personally or track your movements. When you enable push notifications on rumahtoto, we store your notification preferences so we can send you alerts about games, market updates, and account activity.
How We Use Your Data on rumahtoto
We use your personal information for specific purposes outlined in this policy. Your email and phone number are used to verify your account during registration and to send you password reset links if you lose access to your account. Your residential address is used to confirm your identity and verify that you are located in a jurisdiction where we offer our services.
Your deposit and withdrawal history is used to monitor your account for fraud and to comply with anti-money-laundering requirements. We analyze patterns in your transactions to detect suspicious activity, such as rapid deposits followed by immediate withdrawals or unusually large transactions. This monitoring protects both you and rumahtoto from fraudulent use.
Your account activity—your positions placed, games followed, and notifications enabled—is stored on our servers to personalize your experience. We use this data to populate your account dashboard, recommend relevant markets based on your viewing history, and send you notifications about upcoming games involving your favorite teams or players. We do not share this activity data with other users, advertisers, or external parties.
Data Storage and Third-Party Processors
We store your personal data on our servers located outside Indonesia, including in data centers in Southeast Asia and other regions. Our servers use encryption at rest and in transit, so your information is protected as it moves through our systems. We use industry-standard security practices including firewalls, intrusion detection, and regular security audits.
We may engage third-party processors to help us operate rumahtoto. These processors include payment providers who process deposits and withdrawals, email service providers who send account notifications, and cloud infrastructure providers who host our servers. We require all processors to sign data protection agreements that restrict how they use your information and require them to maintain the same security standards we do.
Your rights on rumahtoto
You have the right to request access to your personal data, to request corrections if information is inaccurate, and to request deletion of your data once your account is closed. You can make these requests via in-app chat or email to our support team.
Cookies and Tracking on rumahtoto
We use cookies on rumahtoto to maintain your login session, remember your preferences, and analyze how you use our platform. Session cookies are deleted when you log out or close your browser. Preference cookies persist longer so we can remember your notification settings, favorite markets, and language preference across multiple sessions.
We may use analytics cookies to understand which features of rumahtoto are most popular and how users navigate our platform. These cookies do not contain your personal information—they only track aggregate usage patterns. This helps us improve the user experience and identify technical problems.
You can disable cookies in your browser settings, but doing so may prevent you from logging into rumahtoto or may cause some features to function incorrectly. We recommend keeping cookies enabled for the best experience.
Data Retention and Deletion
We retain your personal data for as long as your rumahtoto account remains active and for a period thereafter as required by law. If you close your account, we delete most of your personal information within a standard retention window, except for data we are required to keep for compliance or legal purposes. For example, we may retain transaction records to comply with anti-money-laundering regulations or to resolve disputes.
If you want your data deleted before the standard retention period expires, you can request deletion via in-app chat or email. We will respond to your request and delete your information subject to any legal obligations to retain it.
Contact Us About Your Data
If you have questions about how we handle your data on rumahtoto, or if you want to exercise your rights to access, correct, or delete your information, our support team is available via in-app chat, email, or phone. We aim to respond to data requests within a standard review window.
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We notify you of material changes via email or in-app notification, and your continued use of rumahtoto after such notification constitutes acceptance of the updated policy.
Our services are available only where local law permits. We comply with the data protection laws of each jurisdiction where we operate, including privacy regulations in Indonesia and other supported regions. If you believe we have violated your privacy rights, you may file a complaint with the relevant data protection authority in your jurisdiction.